Call when you need us! We work at your convenience, calls answered daily until 10pm. Call 10,000 Lakes 763-957-9990 with questions, emergency needs or to schedule your carpet cleaning appointment. Please review the questions below. If you still have a question, please contact us.
How often should carpeting be cleaned?
Every 12-18 months, as recommended by manufacturers. That said, if heavy soil or traffic, or spills occur, it’s best to clean when those happen to maintain the beauty and longevity of your carpeting.
What is the process for cleaning carpeting?
The homeowner should vacuum the areas to be cleaned before the cleaner arrives. The cleaner will treat the carpet with a mild shampoo detergent to loosen the soil in the carpet. Then the carpet can be rinsed with hot water to remove the soil and the soap residue.
How long does it take for carpeting to dry after cleaning?
Drying time can vary depending the level of soiling, and how much water is used to sufficiently remove soil or spots. Air temperature and humidity also have to be considered. 24 hours maximum drying time.
How do I determine if I have spot on my carpet or a permanent stain?
A spot is just soil on the surface and can be cleaned or removed . A vacuum, a small amount of soapy water and a few towels can remove some spots (according to manufacturer directions). Treat the area well and blot with dry towels. Do not rub! If the spot remains, seek a professional. There’s a good chance the spot has not set and could be removed, since professional carpet cleaners have products for specific purposes. Stains are permanent!
I have a red drink spill and can’t remove it, what can I do ?
Unfortunately red drinks have food coloring similar to the dye in clothing and textiles. There are some products that can help, but it can be very difficult to remove and there are usually no guarantees on the outcome.
What about pet odors?
Even if you don’t smell anything in your home it doesn’t mean your house doesn’t smell of dog odor or cat pee. When you get used to the smell in your home, your guests still smell the odors. Which is just one of the reasons we offer pet odor removal services. You may also be well aware that there’s a problem with pet odor. Our cleaning process can remove both spots and pet odors, leaving you with a fresh and clean carpeted area.
How about furniture?
Of course! We offer full restoration of your upholstery, including sofas, chairs and other upholstered furniture with our cleaning services. Often food or drink spots are the primary reason we’re requested, but brightening and regular cleaning are just as valid for upholstery, especially when you want to maintain beautiful furniture. It’s your investment, protect it!
What are your hours?
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*We Work at Your Convenience! Calls answered until 10pm daily.